Job Description

Shenandoah Telecommunications Company (“Shentel”) specializes in providing High-Speed Internet and other telecommunications services to customers in the Mid-Atlantic United States. We focus on rural communities, which are often overlooked by larger companies. The Shentel family of brands includes: Shentel: Provides traditional cable Internet services for small towns and rural communities. Glo Fiber: Delivers fiber-optic Internet for customers in larger cities, as a competitor to incumbent providers. Shentel Business and Glo Fiber Business: Offers small, medium and large-scale telecommunication services for businesses and enterprises in our areas. We live and work in the same places as the customers we serve, and we are proud to support our local communities. For more information, please visit

Job Summary: The Fiber Technician Senior position is accountable for maintaining and expanding Shentel's fiber optic network. The senior technician is a lead field position, working in various weather conditions, and is responsible for complex fiber preparation, splicing, installation and the repair of fiber optic cable from the POP to the customer premise using tools and fusion splicing equipment. Under minimal supervision, leads other fiber technicians and contractors, performing testing and certification of fiber. Must be able to communicate professionally and effectively with customers, contractors, and company personnel.

Qualification Requirements:

a. Education: AS degree in a relevant engineering or technology field is desired. Other candidates with a strong technical background and substantial industry or military experience will be considered.

b. Experience Level:
i. 3 or more years of fiber splicing experience
ii. 3 or more years of experience in the telecommunications industry
iii. 3 or more years of experience with fiber network/installation/maintenance/construction

c. Special Requirements:
i. Work aloft up to 50’ in a bucket truck, ladder, or climb utility poles
ii. Work in confined spaces (manholes, vaults, etc.)
iii. Distinguish between different colors
iv. Able and willing to work outdoors and in inclement weather
v. Ability to work independently and deal tactfully and effectively with the public and staff
vi. Ability to lift and carry 75 pounds
vii. Valid driver’s license

d. Skill Requirements:

• Ability to fusion splice both loose tube single and ribbon fibers.
• Ability to prep and splice a mid-sheath "ring-cut" splice.
• Ability to use all test equipment (OTDR, fiber scope, identifier, etc) to validate fiber.
• Experience w/ Exfo FastReporter, or relevant software, to produce fiber analysis reports.
• Ability to distinguish between different fiber color codes and strands.
• Ability to ribbonize loose tube fibers.
• Ability to be on-call 24 hours a day for emergency repair.
• Ability to work flexible hours, including nights, weekends, holidays, and overtime as the needs of the business necessitate.
• Ability to work independently, work with teams and communicate effectively.
• Ability to lead fiber splicing teams.
• Ability to read, understand, and follow engineering drawings/schematics.
• Ability to complete Light Brigade Certification, or relevant certification: Fiber Optics 1-2-3, Advanced OSP Technician, and Fiber Characterization Fundamentals.
• Meticulous attention to detail, standards, and documentation.
• Basic computer skills.

Shentel provides a drug-free workplace and is an EEO employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including sexual orientation and gender identity), national origin, disability, or protected Veteran status.

If you require accommodation or assistance to complete the online application process, due to a medical condition or impairment, please contact a HR Representative at 540-984-5241 or employment@emp.shentel.com. When you contact a HR Representative please identify the type of accommodation or assistance you are requesting. We will assist you promptly.

For technical issues with the website, please contact employment@emp.shentel.com.

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Job Tags

Holiday work, Full time, For contractors, Local area, Outdoor, Flexible hours, Night shift,

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