3+ years customer / technical service in supervisory role in lawn and garden tools. Strong verbal, written, and analytical skills. Ability to communicate with associates, customers and management. Working knowledge of Microsoft Word, Excel, PowerPoint and Outlook. Working knowledge of CSR software (FreshDesk a plus). Working knowledge with operating system software (Oracle a plus). Empower and support team to perform responsibilities for a variety of roles. Maintain focus on team morale and change/improvement management. Oversee 3rd party customer care center relations, managing call escalations, providing IPLs or Manuals, and offering SOPs for process support. Manage 3rd distributor relations to facilitate a service network with warranty approvals, IPLs, and spare parts support for repairs. Develop and update product troubleshooting and warranty process SOPs. Create advanced troubleshooting and repair guides for service centers, agents, and customers. Review and revise technical documents including illustrated product listings, owner's manuals, and product bill of materials. Report product issues to manufacturing. Supervise spare part inventory inspections. Manage in-house rework of products and spare parts.
Yoga Instructor for Vinyasa-Based Heated Yoga & Sculpt Studio (CANTON, MI)YogaSix is coming soon to Canton, Michigan and we're looking for dedicated instructors that want to grow and take their teaching to the next level! We are seeking warm, outgoing, engaging team...
...family company providing healthcare services including skilled nursing, assisted living and senior living communities. Our commitment... ...industry, education, etc. We are looking for full-time Nursing Home Administrator. Responsibilities: Ensures the quality and...
...on the lookout for a passionate and determined closer to join our Sales Team! If you thrive on aggressively seeking out business... ...assigned by management. Requirements ~3+ years outside B2B sales experience, prefer most recent job experience in outside sales...
...the Director at TMS. I have spent over 15 years working with Pharmacist's. This travel position would be the first of many that would... ...Pharmacist practice shall be carried out in accordance with all state/federal and DEA laws, TJC Standards, and hospital/departmental...
...The Dog Stop seeks a part time Front Desk Attendant. This person will be responsible for overseeing all canine and employee activities... ...Candidates with strong backgrounds in employee leadership and retail experience are preferred. While front of house shifts are required...